Privacy Policy
At Luvenora, we are committed to protecting the personal data and privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable privacy laws. By using our website or services, you agree to the practices described in this policy.
Collection of Personal Data
Luvenora collects various types of personal data to provide you with the best possible shopping experience, including:
• Full name
• Email address: Support@luvenora.com
• Payment and billing information
• Delivery address
• Order history
• Device and browser information (for website functionality and analytics)
Use of Personal Data
The personal data we collect is used for the following purposes:
• Processing and shipping orders
• Payment processing and fraud prevention
• Communicating with customers about orders and products
• Improving our website, services, and customer experience
• Sending information about new products, promotions, and events (only with your express consent)
Sharing of Personal Data
Luvenora does not sell, rent, or share personal data with third parties, except in the following cases:
• With trusted service providers for payment, order, and website processing
• When required by law
• To protect the rights, property, or safety of Luvenora, our customers, or the public
All service providers are bound by confidentiality obligations.
Data Security
We implement technical and organizational security measures, including:
• SSL encryption
• Access restrictions
• Regular security reviews
Data Retention
Personal data is stored only for as long as required by law or necessary for the performance of a contract.
Your Rights
You have the following rights, among others:
• Access
• Rectification
• Erasure
• Withdrawal of consent
To exercise your rights, please contact us at: Support@luvenora.com
Cookie Policy
1. Types of Cookies
A list of our cookies can be found at the end of this Cookie Policy.
1.1 Strictly Necessary Cookies
Required for shopping carts, secure areas, and payment functions.
1.2 Functional Cookies
Store language preferences and user settings for a better experience.
1.3 Tracking, Targeting, or Advertising Cookies
Used for personalized advertising and performance measurement, including by third-party providers.
1.4 Changing Your Browser Settings
Disabling certain cookies may limit the functionality of our website.
1.5 Opt-Out Options
Network Advertising Initiative: http://www.networkadvertising.org/choices
EDAA: http://www.youronlinechoices.eu
Personal Data Collection Statement
Purpose
• Contract fulfillment
• Communication
• Marketing (with consent only)
• Security
• Legal obligations
Data Subjects
• Website visitors
• Users
• Contact persons
Data We Collect
• IP addresses
• Names
• Payment data
• Delivery addresses
• Email addresses
• Phone numbers
Required fields are marked accordingly.
Purpose and Use of Data
(a) Contract processing
(b) Website optimization
(c) Personalization
(d) Research & development
(e) Customer service
(f) Shipping notifications
(g) Fraud prevention
(h) Legal obligations
(i) Direct marketing with consent only
Recipients of Data
Data may be shared with:
• Employees
• Shopify Inc.
• Payment processors (e.g., PayPal)
• Shipping service providers
• IT service providers
• Advisory services
• Authorities where legally required
Cookies – Technical Details
Session cookies and permanent cookies are used for: functionality, personalization, analytics, and performance.
Retention Period
Data is stored only for as long as necessary.
Access & Rectification
Upon request, data can be viewed, amended, or deleted.
Direct Marketing
Only with express consent. Unsubscribe at any time by emailing: Support@luvenora.com
About Us
Luvenora was founded with the vision of creating a world of quiet elegance — defined by craftsmanship, tradition, and timeless restraint. Our designs are rooted in the belief that true style is not loud, but enduring.
Contact
Email: Support@luvenora.com
Legal Entity: JPNLM Enterprise LLC
Trading As: Luvenora
Registered Agent: Registered Agents Inc
Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States