Terms & Conditions

1. Introduction

1.1 These Terms and Conditions govern the use of our website and the purchase of products offered through our website.

1.2 Defined terms and their interpretation are set out in Section 26.

2. Acceptance

2.1 You represent and warrant that: (a) you are a natural person and at least 18 years of age; (b) you are entitled to enter into a legally binding contract with us; and (c) you are not prevented from entering into a legally binding contract with us by any applicable law or agreement.

2.2 We reserve the right to require written confirmation of your eligibility to accept these Terms and Conditions.

2.3 You represent and warrant that you: (a) have not been convicted of any computer- or internet-related offense; and (b) have not previously been excluded from purchasing products or accessing the website.

2.4 We reserve the right to deny you access to our website if we consider it necessary or appropriate to do so.

2.5 Submitting an order constitutes: (a) your representation and warranty that you have read and fully understood these Terms and Conditions; (b) your offer to purchase the order solely in accordance with these Terms and Conditions; (c) your agreement that any order confirmation is issued solely on the basis of these Terms and Conditions; and (d) your commitment to us to comply with these Terms and Conditions.

2.6 If you do not agree to these Terms and Conditions, you may not use the website or purchase products.

2.7 You must expressly agree to these Terms and Conditions in order to: (a) enter or submit information on our website; or (b) purchase a product.

2.8 By visiting our website, purchasing products, or agreeing to these Terms and Conditions, you also: (a) agree to our Privacy Policy; and (b) accept our Acceptable Use Policy (see Section 12).

2.9 We recommend that you print or save a copy of these Terms and Conditions for future reference.

2.10 If you do not agree to these Terms and Conditions, you may not place an order or communicate with us.

3. Personal Use

You confirm that you are using the website solely to purchase products for your own private, non-commercial use as a contracting party, and not as a representative of or on behalf of another person.

4. Prices

4.1 Product prices listed on our website include delivery costs but exclude any fees, taxes, duties, levies, or other governmental charges (uncleared and untaxed).

4.2 All customs duties, taxes, fees, levies, and other governmental charges related to the import of products to the delivery address are your responsibility and not included in the product price. All deliveries may incur additional costs borne by the customer, including customs duties or import VAT, as goods are shipped from China. Customs duties or import VAT are not covered by us. Our goods are always delivered uncleared and untaxed. The buyer is the importer of record and is responsible for proper payment of all duties and taxes and full compliance with the laws and regulations of the importing country. Please check the applicable import duties and taxes in your country before placing an order.

4.3 We strive to ensure that all product details, descriptions, and prices on our website are accurate. However, errors may occur. If we identify a pricing error, we will notify you as soon as possible and give you the option to confirm your order at the correct price or cancel it. If we cannot reach you or receive no response, the order will be treated as cancelled and you will receive a full refund. If you choose to confirm the order at the corrected price, we will arrange delivery and charge or refund the amounts stated in our message using the same payment method you used for the order.

4.4 We are not obligated to fulfill an order if the price displayed on the website is incorrect, even if you have already received an order confirmation.

4.5 Prices may change from time to time. Such changes will not affect orders for which an order confirmation has already been sent.

5. Placing an Order

5.1 After you place an order, all orders are subject to availability. If sufficient stock is available, you will receive an order confirmation, which serves as our acknowledgment of receipt of your order. If there are delivery problems or no stock is available to fulfill your order, we will notify you by email and refund any payments already made.

5.2 A contract is formed only when we have issued you an order confirmation, and only with respect to the products listed in the order confirmation. These Terms and Conditions of sale form part of the contract and apply to the exclusion of all other terms.

5.3 If your order consists of more than one product, the products may be delivered in multiple partial shipments at different times.

5.4 We reserve the right to remove products from the website at any time. We also reserve the right to edit or remove content or materials on the website. We are not liable to you or any third party for the removal of a product from our website or for the editing or removal of any content or materials on our website.

5.5 We reserve the right to reject or refuse any order you place at any time (including after sending an order confirmation). We are not liable to you or any third party for the cancellation or rejection of an order.

5.6 If we cancel your order after receiving payment (and also after sending an order confirmation), the payment for that order will be fully refunded to you.

6. Payment

6.1 You may pay for products using any payment service provider or payment method listed on our website.

6.2 You may pay for your order in full or in part using a promotional voucher or discount code provided by us. Promotional vouchers can only be redeemed online at checkout.

6.3 We may use payment service providers as intermediaries to process payments between you and us. You agree that we may transmit documents and information about you to these payment service providers, including information containing personal data.

6.4 We are not a regulated payment processor or financial services provider and accept no responsibility for payment failures or problems caused by payment service providers.

6.5 You are responsible for providing complete and accurate information during the payment process, and all payments must be made from your own funds. By placing an order, you confirm that: (a) the payment method used belongs to you; (b) you are, if applicable, the lawful holder of any promotional voucher used; and (c) you have sufficient funds or credit to cover the relevant order.

6.6 We are not liable for the unauthorized use of your credit, debit, or prepaid cards by third parties, even if those cards have been reported stolen. We are entitled to notify all relevant authorities (including credit agencies) of fraudulent payments or other unlawful activities.

6.7 You may not: (a) initiate or attempt chargebacks in relation to payments for products; or (b) reverse payments you have made in connection with products.

6.8 You indemnify us against all chargebacks or cancellations of payments, as well as all losses, costs, liabilities, or expenses we incur as a result of or in connection with such chargebacks or cancellations.

7. Delivery

7.1 We will endeavor to deliver your order to the delivery address provided at the time of placing the order.

7.2 At checkout, we will provide an estimated delivery date.

7.3 We may notify you if we are unable to meet the estimated delivery date, but to the extent permitted by law, we are not liable for any losses, liabilities, costs, damages, charges, or expenses arising from delivery delays.

7.4 We may not be able to deliver products to certain locations. In such cases, we will notify you and either cancel and refund the order or agree on an alternative delivery address with you.

7.5 Risk in the product passes to you upon delivery to the delivery address, unless delivery is delayed due to your breach of these Terms and Conditions, in which case risk passes at the time delivery would have occurred without your breach.

7.6 If you are unable to accept delivery or collection of your order, the carrier may leave a notification card with instructions for redelivery or collection.

7.7 If delivery or collection is delayed due to your unreasonable refusal to accept delivery, or if you fail to collect your order from the carrier, we may charge you the fees and other costs incurred in returning the order, without prejudice to any other rights or remedies we may have.

7.8 Goods are dispatched within 2–5 days of confirmed payment receipt. Standard delivery takes 5–8 business days, and in exceptional cases up to 4 weeks, unless otherwise stated in the product description. The owner does not ship directly; shipping is handled by the manufacturer once the complete order is available.

7.9 All customs duties, taxes, levies, or other official charges, as well as any declarations related to the import of products to the delivery address, are your responsibility and are not included in the product price. All deliveries may incur additional costs that are not the responsibility of the seller and must be borne by the customer. These include, in addition to shipping costs, customs duties or import VAT, as goods are shipped from a non-US country (China). Customs duties or import VAT are not paid by us and are the responsibility of the buyer. Our goods are always delivered uncleared and untaxed. The buyer is the importer of record and is responsible for the correct payment of customs duties and/or import VAT, as well as full compliance with all laws and regulations of the importing country. As import rules vary by country, please check the customs and import VAT regulations of your country before placing your order.

8. Order Cancellation or Modification

8.1 Once an order has been placed on our website, you may cancel or modify it by emailing us.

8.2 Once an order has been packed, it can no longer be cancelled or modified; in this case, the order must be returned to us in accordance with Section 10. As our goods are shipped from Asia, transit times may be longer and are outside our control. If the products are already on their way to you, cancellation is no longer possible. Please wait to receive the goods and then return them to us. You are of course welcome to notify us of your cancellation request in advance. To ensure prompt processing of the return, please send us proof of return shipment. An early refund is possible at the earliest 16 weeks after the order was placed, if the goods have not been received by then.

8.3 As we operate a fully automated system, orders are triggered immediately upon submission. We are therefore unable to interrupt the shipping process until delivery, meaning a refund before receipt of goods is only possible within 24 hours of placing the order.

9. Defective Products

9.1 You acknowledge that the products are standard items and are not manufactured specifically to your individual requirements.

9.2 All product descriptions, information, and materials on the website are provided 'as is' without any express or implied warranty or representation.

9.3 Images of products may differ slightly from the actual product you receive.

9.4 If the product you receive is defective, you may send us an email specifying the product to be returned and attaching a photo of the defective product.

9.5 You may return the product to us in accordance with Section 10.

9.6 We will inspect the product once we have received it. Our processing time depends on your order.

9.7 We will notify you by email if we determine that the product is defective.

9.8 Our sole obligation to you with respect to defective products is, at our own discretion, either: (a) to replace the product and cover the cost of delivering the replacement product to the delivery address, provided you return the defective product to us; or (b) to refund you an amount equal to the product price plus the cost of returning the defective product to us. The refund will be made to the account and using the payment method you used for the original order.

9.9 If we determine that the product is not defective, we may in our sole discretion choose not to refund the purchase price, and we may require you to pay reasonable service fees, charged to the payment method used for the order. To the extent permitted by law, we are not liable to you for any losses, liabilities, costs, damages, charges, or expenses arising from this section.

10. Returns & Refunds

10.1 Our Return Policy forms part of these Terms and Conditions under which you are granted access to and use of our website.

10.2 If you are not completely satisfied with your order, you may email us specifying the product to be returned and send it back to us. The return period is 30 days from the day on which you or a third party designated by you (other than the carrier) took possession of the last product.

10.3 Returns and the associated costs are at the customer's expense and must be borne by the customer.

10.4 We must have received the product before you are entitled to a refund. We will inspect the returned product upon arrival.

10.5 You must ensure that the product is sent to us in the same condition in which you received it and that it is properly packaged. The product must be unused, labels must not have been removed or tampered with, and the product must be in its original packaging. If a product is returned to us in an unacceptable condition, we reserve the right to refuse acceptance.

10.6 Our processing time for returns depends on your order.

10.7 If we are satisfied with the condition of the product you have returned, we will send you an email approving the return. The refund will be made promptly to the payment method used at the time of ordering, after we have notified you of the approval of your return.

10.8 The cancellation is complete once we have received the physical goods.

10.9 As our goods are shipped from Asia, delivery times may be longer and are not within our control. If the goods are already on their way to you, cancellation is not possible. Please wait to receive the goods and then return them to us. You may also notify us of your cancellation in advance. To ensure the fastest possible processing of the return, please send us proof of shipment. An early refund is possible at the earliest 16 weeks after the order was placed, if the goods have not been received by then.

11. Vouchers

11.1 You may use our promotional vouchers or discounts when paying for products on the website.

11.2 To use a voucher or discount, the voucher or discount code must be entered on the checkout page of the order.

11.3 Once the voucher or discount code has been entered and applied, the voucher or discount will be deducted from the total amount of your order at checkout.

11.4 Only one promotional voucher or discount may be redeemed or used per order.

11.5 The balance of a promotional voucher is non-interest-bearing and has no cash value.

11.6 If the balance of a promotional voucher is insufficient for your order, you may pay the difference using a separate payment method available on the website.

11.7 If you have used a promotional voucher for an order that is subsequently returned, the value of the promotional voucher will not be refunded. However, if you paid a partial amount using a separate payment method, that partial amount may be refunded.

12. Acceptable Use

12.1 You may not do any of the following ("Prohibited Actions"): (a) use our website in any way that causes or may cause damage to the website or impairs its performance, availability, or accessibility; (b) use our website in an unlawful, illegal, fraudulent, or harmful manner, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity; (c) use our website to copy, store, host, transmit, send, use, publish, or distribute material consisting of or related to spyware, computer viruses, trojans, worms, keyloggers, rootkits, or other malicious computer software; (d) conduct systematic or automated data collection activities (including scraping, data mining, data extraction, or data harvesting) on or in connection with our website without our express written consent; (e) access our website using robots, spiders, or other automated means; (f) violate the instructions in our website's robots.txt file; (g) use data collected via our website for direct marketing activities; (h) use data collected via our website to contact individuals, companies, or organizations; (i) use or instruct the website to interact with devices without express authorization; (j) directly or indirectly use our website infrastructure to initiate, spread, participate in, control, or attempt to participate in cyberattacks or send harmful messages to any device; (k) copy, publish, modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive or access the website's code, structure, or source code; (l) use or access the website to develop a competing product or service, or to share comparative product studies with third parties; (m) sell, assign, sublicense, transfer, distribute, or rent your access to the website; (n) make the website available to third parties via a private computer network; (o) edit or alter content or printed or digital copies of materials from our website; (p) use the website in a manner that violates applicable laws or regulations; (q) make unauthorized requests or orders; or (r) place speculative, false, or fraudulent orders.

12.2 You agree to be liable to us for all damages, losses, liabilities, costs, or expenses we suffer as a result of or in connection with any Prohibited Action committed or authorized by you.

12.3 You agree to notify us immediately upon becoming aware that any person is committing a Prohibited Action. You will assist us to a reasonable extent with any investigation we conduct based on information you provide.

12.4 You must ensure that all information you provide to us via our website or in connection with our website or the products is: (a) true, accurate, current, complete, and not misleading; (b) compliant with all applicable laws and regulations; (c) not infringing any privacy, confidentiality, personal, copyright, or other third-party rights; and (d) not offensive, abusive, pornographic, defamatory, unreliable, misleading, unlawful, or otherwise inappropriate.

12.5 You will promptly provide us with all documents or other information we request to verify your identity. You will promptly update any information you provide to us so that it is always complete and accurate.

12.6 You must comply with all laws applicable to your use of the website, and it is your sole responsibility to ensure that you do so, regardless of whether they arise from your state of residence, the location from which you access the website, or otherwise.

12.7 Please notify us by email if you notice any content or activity on our website that is not in accordance with these Terms and Conditions.

13. Links to the Website

13.1 Links from our website to other third-party websites and resources are provided for informational purposes only. Such links are not to be construed as a recommendation or endorsement of those websites, resources, or the information contained therein.

13.2 You acknowledge and agree that we have no control over the content of other websites or resources linked to or mentioned on our website.

13.3 You may link to our homepage, provided this is done in a fair and lawful manner that does not damage or exploit our reputation.

13.4 You may not link in a way that suggests any association, approval, or endorsement by us where none exists.

13.5 You may not set up a link on a website that does not belong to you.

13.6 You may not embed our website in frames on another website or link to any part of our website other than the homepage.

13.7 We reserve the right to withdraw a granted linking permission at any time without notice.

13.8 The website on which you set up a link to our website must in all respects comply with the content standards set out in our Acceptable Use Policy (see Section 12).

13.9 Please contact us if you wish to obtain prior approval for a link that does not comply with the provisions of this Section 13.

14. Intellectual Property Rights

14.1 The code, structure, and organization of the website are protected by intellectual property rights.

14.2 We own or are licensed to use all intellectual property rights in our website and the content and materials published on it. These works are protected worldwide by applicable laws and international treaties. All rights are reserved.

14.3 You may use the website and all its content solely for your own private, non-commercial use and in accordance with these Terms and Conditions. Website content also includes product-related content.

14.4 You agree to notify us of any suspected infringement of our intellectual property rights.

14.5 You may not use our trademarks without our prior written consent, unless they are part of materials that you use and reproduce unchanged in accordance with Section 13.

15. Privacy

15.1 Our Privacy Policy forms part of these Terms and Conditions under which you are granted access to and use of our website.

15.2 We use cookies on our website. We also use cookies to track how our customers prefer to view our website. By accepting these Terms and Conditions, you consent to the use of cookies for these purposes. For more information about cookies, please refer to our Privacy Policy.

15.3 When you provide us with personal data, we will process that data from time to time in accordance with your instructions and will implement appropriate security measures to protect that personal data against unauthorized and unlawful processing and against accidental loss, destruction, or damage.

15.4 Unless specific protective measures are required or otherwise agreed in writing, information and documents arising in connection with the sale of products may be shared between us and in particular made accessible electronically to our employees, officers, advisors, or agents.

16. Viruses

16.1 We do not guarantee that our website is secure, error-free, or free from viruses.

16.2 You are responsible for configuring your information technology, computer programs, and platforms appropriately to access our website. You should use your own antivirus software.

16.3 You may not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other malicious or technically harmful material.

16.4 You may not attempt to gain unauthorized access to our website, the server on which our website is stored, or any servers, computers, or databases connected to our website.

16.5 You may not attack our website with a denial-of-service attack or a distributed denial-of-service attack.

16.6 If we believe you have violated the provisions of this Section 16, your right to use our website will terminate immediately. We may report violations to the relevant law enforcement authorities and will do so if required by applicable law.

17. Liability

17.1 Subject to Section 17.13, we are not liable to the fullest extent permitted by law for losses suffered by you or others arising from: (a) third-party or user-generated content; (b) our own content, particularly regarding its accuracy, completeness, or currency; (c) the products, including their quality, images, descriptions, specifications, conformity with description, and fitness for a particular purpose; (d) reliance on information contained in these Terms and Conditions or on our website, or on features provided in these Terms and Conditions or on our website; (e) inability to access the website or any part of it, or partial or faulty availability of the website; and (f) any failure or delay in fulfilling our obligations, whether or not we notify you, to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including telecommunications failures, power outages, terrorist acts, fuel strikes, severe weather, computer malfunctions, supplier failures, labor disputes, and staff absences due to illness or injury. In such cases, the deadline for fulfilling the affected obligations will be extended accordingly.

17.2 We are not liable to you (whether in contract, tort including negligence, breach of statutory duty, or otherwise) for lost profits, lost business opportunities, loss of goodwill, savings, or benefits, or for indirect, special, or consequential damages, even if such losses were foreseeable or the affected party was aware of the possibility of such losses.

17.3 Our total liability arising directly or indirectly from these Terms and Conditions (including your purchase of a product), or not expressly excluded by these Terms and Conditions, is limited to the greater of $1,000 USD or five times the price you paid for the product that gave rise to the liability. This maximum amount is reduced by any amounts you still owe us.

17.4 Any claim by either party for breach of contract, tort (including negligence), breach of statutory duty, or any other claim arising in connection with these Terms and Conditions must be brought within one year of the alleged harmful act or omission.

17.5 To the extent permitted by law, no claim arising from or in connection with these Terms and Conditions may be brought by you personally against our employees, officers, advisors, or other agents involved in the performance of the relevant obligations.

17.6 All representations or warranties, whether contractual or otherwise, and all warranties, conditions, terms, and obligations implied by law, trade usage, or otherwise (including implied warranties of satisfactory quality, fitness for a particular purpose, or conformity with description) are excluded to the fullest extent permitted by law.

17.7 Claims must be brought exclusively against us (including our employees, officers, or advisors) for acts or omissions. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters, or similar acts or omissions in a series of related matters, and encompasses all claims arising from one set of facts.

17.8 The limitations in this Section 17 apply to our total liability to you (including to any other third parties for whom we are liable with or without our consent) in connection with a claim. You and all such persons may collectively bring only one claim against us in respect of the same loss.

17.9 Where a liability cap applies regardless of the amount of the claim, that cap applies to the entire provision of services or delivery of products by us, without separate liability caps for you, individual group companies, or other named persons.

17.10 Where we are jointly and severally liable to you together with a third party, we are only responsible for the portion of the loss fairly attributable to our fault. We are not liable to you for the portion of the loss attributable to the fault of another involved third party.

17.11 Our liability to you is reduced by the share for which another third party would be liable if: (a) you were also to bring a claim or action against that third party; or (b) we were to proceed against that third party under the applicable contribution rules.

17.12 When assessing whether other parties are liable to you, no account shall be taken of the fact that you may have no legal means of proceeding against those third parties because claims are time-barred, those third parties lack sufficient funds, they rely on limitations or exclusions of liability, or they no longer exist.

17.13 The exclusions and limitations of liability in these Terms and Conditions do not affect our liability: (a) for death or personal injury caused by our negligence; (b) for fraud or fraudulent misrepresentation; (c) for any other liability that cannot be excluded or limited under applicable law; or (d) where we are legally required to assume a minimum level of liability, in which case that minimum amount applies instead of the otherwise applicable amount.

17.14 These provisions constitute an exhaustive list of the remedies available to the parties or third parties in connection with these Terms and Conditions.

18. Indemnification

18.1 You will, on first demand, fully indemnify us and our affiliates, employees, officers, advisors, and agents ("Indemnified Parties") against all claims, costs, and losses of any kind suffered or incurred by the Indemnified Parties arising from or in connection with: (a) a material breach of these Terms and Conditions by you; (b) fraud, negligence, misconduct, or gross breach of duty by you in connection with these Terms and Conditions; and (c) your use of our website.

18.2 We are entitled to require you to reimburse all reasonable costs incurred by us in connection with an indemnified claim. These costs are payable on first demand.

19. Force Majeure

19.1 If a force majeure event continues for more than one week, we are entitled to terminate these Terms and Conditions by written notice with immediate effect, without any obligations other than to refund products you have already paid for but not received.

19.2 We reserve the right to decide at our own discretion how to handle a force majeure event in order to best fulfill our obligations under these Terms and Conditions.

20. Amendments

20.1 We may amend these Terms and Conditions from time to time. We will notify you in advance of material changes that could adversely affect you. The current version of the Terms and Conditions applies to your use of our website and to the products offered through our website.

20.2 If you do not agree to the amended Terms and Conditions, you must stop using our website and may not purchase any further products.

20.3 If you have expressly agreed to these Terms and Conditions, we may require your renewed express consent before your next product purchase after the amended terms take effect. If you do not provide that consent within the period we set, you must stop using the website and purchasing our products.

21. Your Breach

21.1 Without prejudice to any other rights we have under these Terms and Conditions, in the event of a breach or suspected breach by you, we may: (a) send you one or more formal warnings; (b) temporarily suspend your access to our website; (c) suspend order processing; (d) refuse to accept further payments from you; (e) permanently ban your access to our website; (f) block access to our website from computers using your IP address; (g) contact one or more of your internet service providers and request that they block your access to our website; or (h) initiate legal proceedings against you, whether for breach of contract or otherwise.

21.2 If your access to our website or any part of it is suspended, banned, or blocked, you may not take any action to circumvent such block or suspension.

22. Termination & Suspension

22.1 You may stop using the website at any time.

22.2 We may suspend the operation of the website at any time, with or without cause and with or without prior notice.

22.3 Without prejudice to Section 22.2, we may suspend or terminate your access to the website if your use of the website creates legal liability of any kind or impairs the experience of other users.

22.4 If we suspend or terminate your access to the website, we will endeavor to notify you in advance. However, we are entitled at our own discretion to interrupt or terminate your access immediately and without prior notice.

22.5 We do not guarantee that our website will be available at all times or that access will be uninterrupted. We may interrupt, restrict, or discontinue the availability of all or part of the website for business or operational reasons. We will endeavor to notify you of such measures in a reasonable manner. In the event of termination, suspension, restriction, or modification of the website, you are not entitled to any compensation or other payments.

23. Effect of Termination

23.1 Termination of these Terms and Conditions immediately ends our obligation to provide customer service.

23.2 You are not entitled under any circumstances to compensation for loss of rights, loss of goodwill, or any other losses arising from the termination of these Terms and Conditions for any reason.

23.3 Termination of these Terms and Conditions does not affect accrued rights and has no effect on provisions that by their nature are intended to survive termination. In particular, Sections 17 (Liability) and 18 (Indemnification) survive termination.

24. General Provisions

24.1 You may not assign or transfer any of your rights under these Terms and Conditions.

24.2 The rights, powers, and remedies granted under these Terms and Conditions are, unless expressly stated otherwise, cumulative and do not exclude other rights, powers, or remedies under applicable law or contract.

24.3 Hosting of the website is outsourced by us to a third-party provider.

24.4 If the validity or enforceability of any provision of these Terms and Conditions is limited in any way under applicable law, that provision shall be deemed valid and enforceable to the maximum extent permitted under such law. The invalidity or unenforceability of any such provision does not affect the validity or enforceability of the remaining provisions.

24.5 Our failure to exercise or delay in exercising any right, power, or remedy does not constitute a waiver of that right, power, or remedy. A waiver of a breach of any provision of these Terms and Conditions does not constitute a waiver of any subsequent breach of the same or any other provision.

24.6 The exercise of rights by the parties under these Terms and Conditions is not subject to the consent of any third party.

24.7 These Terms and Conditions are solely for the benefit of you and us and are not intended to confer rights on or be enforceable by third parties.

25. Governing Law

These Terms and Conditions, your use of the website, and all contracts for the purchase of products are governed by the laws of the United States. Any disputes shall be resolved in accordance with applicable US law, unless mandatory consumer protection provisions require otherwise.

26. Definitions

"Order" means the order you place via our website to purchase one or more products from us.

"Order Confirmation" means the email we send you confirming your order in accordance with Section 5.2.

"Payment Processor" means any third-party provider we use to process payments.

"Product" means a product offered on our website.

"Website" means the Luvenora website.

"Site Infrastructure" means all our systems (including source code) that enable, provide, or describe the website.

 

References to 'Sections' refer to sections of these Terms and Conditions. Headings are for clarity only and do not affect interpretation. Words in the singular include the plural and vice versa. Gender-specific terms include all genders, and references to persons include natural persons, companies, legal entities, organizations, and partnerships.

27. Company Information

These Terms and Conditions apply to all contracts concluded via the online store operated by Luvenora.

 

Legal Entity: JPNLM Enterprise LLC

Trading As: Luvenora

Registered Agent: Registered Agents Inc

Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

Contact Email: Support@luvenora.com

 

For any questions about these Terms and Conditions, orders, or contractual matters, please contact us exclusively at: Support@luvenora.com